Your Guide to Elite Home Maintenance

Frequently Asked Questions

  • How often should I change my HVAC air filters?

    In NYC’s dusty urban environment, we recommend checking your filters monthly and replacing them every 30-60 days to maintain high indoor air quality.

  • What are the signs that I have a hidden water leak?

    Look for unexplained water stains on ceilings, a musty odor, bubbling paint, or a sudden, unexpected increase in your water bill.

  • Why is my radiator making a loud banging or knocking sound?

    This is often caused by air trapped in the system or a faulty valve; in NYC steam systems, it usually requires a professional to balance the pressure.

  • How often should my boiler be serviced?

    We recommend an annual professional inspection every fall before the heating season begins to ensure safe operation and peak efficiency.

  • What should I do if my AC is blowing warm air?

    First, check your thermostat settings and batteries. If those are fine, it may be a dirty condenser coil or a refrigerant leak that requires a technician.

  • Is high water pressure bad for my plumbing?

    Yes, consistently high pressure can strain fixtures and cause old pipes to burst; we recommend installing a water pressure regulator.

  • Can I flush "flushable" wipes down my toilet?

    No. Despite the labeling, these wipes often clog NYC’s older sewer lines. Only flush toilet paper to avoid major backups.

  • What counts as a plumbing emergency?

    Anything that causes significant property damage or poses a health risk, such as a burst pipe, a gas leak, or a total loss of water in summer.

  • How can I lower my monthly heating and cooling bills?

    Regular maintenance, installing a programmable thermostat, and ensuring your windows are well-sealed can significantly reduce energy waste.

  • Do I really need professional drain cleaning once a year?

    Yes, annual cleaning removes hair and grease buildup, preventing emergency clogs in shared building pipes.